Tuesday, 10 July 2018 08:06

How to resolve the connection error between Outlook 2016 and BT mail 34

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This step by step tutorial has been written to resolve the error often displayed when trying to connect and download emails from BT to Outlook 2016.

BT mail uses the yahoo mail platform so instead of using your bt mail set up for your pop address simply switch to Yahoo bypassing the middle man namely BT. Below are Yahoo mail settings

POP settings for Yahoo Mail

Incoming Mail (POP) Server

  • Server - pop.mail.yahoo.com
  • Port - 995
  • Requires SSL - Yes

Outgoing Mail (SMTP) Server

  • Server - smtp.mail.yahoo.com
  • Port - 465 or 587
  • Requires SSL - Yes
  • Requires TLS - Yes (if available)
  • Requires authentication - Yes

Your login info

  • Email address - your email address including the @btinternet or @btopenworld.com part
  • Password - Your Bt mail account's password.
  • Requires authentication - Yes

That's it - I hope it helps. If you are looking for btinternet.com mail setting, please read below:

IMAP settings

Incoming Mail Server: mail.btinternet.com

Port: 993 (this should be automatically populated by selecting the SSL encryption)

SSL Encryption: Enabled (but not STARTTLS)

Username: your email address including the @btinternet or @btopenworld.com part

Password: your btinternet or btopenworld password

Root folder/path:

Folder separator: . (full stop)

Please do NOT enable "secure password authentication" (SPA). It's not needed when you use SSL encryption and won't work.

If your IMAP client supports it, we recommend you also set up the following folders:

  • Trash
  • Sent Items
  • Drafts

 

POP3 settings

Incoming Mail Server: mail.btinternet.com

Port: 995 (this should be automatically populated by slecting the SSL encryption)

SSL Encryption: Enabled (but not STARTTLS)

Username: your email address including the @btinternet.com or @btopenworld.com part

Password: your btinternet or btopenworld password

POP from folder: by default, POP will pull emails from your inbox

SMTP settings

Outgoing Mail Server: mail.btinternet.com

Port: 465 (this may not be automatically populated on selecting SSL, so you'll need to check)

SSL Encryption: Enabled (but not STARTTLS)

Authentication: PLAIN

Username: your email address including the @btinternet or @btopenworld.com part

Password: your btinternet or btopenworld password

 

Read 732 times Last modified on Wednesday, 17 July 2019 16:50
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