Blog, Articles, Tutorials

 

 

 

Super User

Super User

Firefox:

Go to History and from the drop down menu click on Clear Recent History. Choose the time range and the items you wish to clear and click Clear Now.

Alternativaly, to clear your cache and cookies, you may click on Tools and from the drop down menu click on Options. In the options/ preferecences page, scroll down , tick the relevant sections to be cleared and click on Clear Now.

Chrome:

Access Chrome and go to Preferences -> Advanced ->  Clear Browsing Data. Select the items you want to delete, choose the period for which you want to delete them and click Clear Browsing Data.

Safari:

Open Safari and go to Develop -> Empty Caches. If you do not see the Develop menu item, you can enable it from Safari -> Preferences -> Advanced -> Show Develop menu in menu bar.

Opera:

Open Opera and go to Tools -> Delete Private Data. Choose which items you wish to delete and click Delete.

Microsoft Edge:

Click the three dots button in the upper-right corner of the screen and select Settings from the drop-down menu. Under Clear browser data, select Choose what to clear. Check the boxes labeled Browsing history, Cookies and saved website data, Cached data and files and click the Clear button.

Internet Explorer 9, 10 and 11:

Go to Tools -> Safety -> Delete browsing history. Then uncheck the option for Preserve Favorites website data, tick the options for Temporary Internet Files and Cookies and click Delete.

This step by step tutorial has been written to resolve the error often displayed when trying to connect and download emails from BT to Outlook 2016.

BT mail uses the yahoo mail platform so instead of using your bt mail set up for your pop address simply switch to Yahoo bypassing the middle man namely BT. Below are Yahoo mail settings

POP settings for Yahoo Mail

Incoming Mail (POP) Server

  • Server - pop.mail.yahoo.com
  • Port - 995
  • Requires SSL - Yes

Outgoing Mail (SMTP) Server

  • Server - smtp.mail.yahoo.com
  • Port - 465 or 587
  • Requires SSL - Yes
  • Requires TLS - Yes (if available)
  • Requires authentication - Yes

Your login info

  • Email address - your email address including the @btinternet or @btopenworld.com part
  • Password - Your Bt mail account's password.
  • Requires authentication - Yes

That's it - I hope it helps. If you are looking for btinternet.com mail setting, please read below:

IMAP settings

Incoming Mail Server: mail.btinternet.com

Port: 993 (this should be automatically populated by selecting the SSL encryption)

SSL Encryption: Enabled (but not STARTTLS)

Username: your email address including the @btinternet or @btopenworld.com part

Password: your btinternet or btopenworld password

Root folder/path:

Folder separator: . (full stop)

Please do NOT enable "secure password authentication" (SPA). It's not needed when you use SSL encryption and won't work.

If your IMAP client supports it, we recommend you also set up the following folders:

  • Trash
  • Sent Items
  • Drafts

 

POP3 settings

Incoming Mail Server: mail.btinternet.com

Port: 995 (this should be automatically populated by slecting the SSL encryption)

SSL Encryption: Enabled (but not STARTTLS)

Username: your email address including the @btinternet.com or @btopenworld.com part

Password: your btinternet or btopenworld password

POP from folder: by default, POP will pull emails from your inbox

SMTP settings

Outgoing Mail Server: mail.btinternet.com

Port: 465 (this may not be automatically populated on selecting SSL, so you'll need to check)

SSL Encryption: Enabled (but not STARTTLS)

Authentication: PLAIN

Username: your email address including the @btinternet or @btopenworld.com part

Password: your btinternet or btopenworld password

 

Page 2 of 2

Search